CODA (Conditional On-Demand Assistance) Solutions

CODA supports end-users to provide improved quality of service to beneficiaries at community level and supports stakeholders to make the most informed decisions both for service provision but also programme direction. This is facilitated by the solution’s ability to: Bring a digital solution to last-mile operations through its offline functionality, Reduce input inconsistencies and manual data interpretation, Improve longitudinal individualized case management, tracking and follow-up

Using a mobile device and a durable smartcard, CODA replaces paper-based records to ensure beneficiary information can be recorded, tracked and monitored at an individual-level. The goal is to empower users to provide better assistance to beneficiaries and to enable stakeholders to make informed decisions through real- time data. The service offered is composed of both operational services and the digital product, to ensure that beneficiaries receive the right assistance at the right time.

Improved quality of service to beneficiaries at community level, informed decision-making for stakeholders, reduction in input inconsistencies and manual data interpretation, improved longitudinal individualized case management, tracking and follow-up